People are your biggest asset. How do you best develop them?
PK Kriha and Natalie Watkins both work as an Employee Benefits Consultant for Marsh & McLennan Agency. Natalie started as an intern, where PK trained her and showed her the ropes of the role. Today, both PK and Natalie share their experiences and how impactful mentorship has been for both of them in their career growth.
Key Takeaways:
[1:00] The most important asset is your people, but how do you go about developing them?
[2:15] What does PK do for Marsh & McLennan Agency?
[2:55] How did Natalie find an internship at Marsh & McLennan Agency?
[4:15] What is PK’s mentorship style?
[10:05] How do you find time to mentor someone when you already have a full plate of work?
[12:55] Natalie was able to see everything PK was doing during work hours. She was following her everywhere she went.
[14:10] When faced with an angry customer during a sales meeting, how did PK and Natalie navigate that?
[18:00] As a salesperson, how does PK manage work-life balance?
[21:25] By watching PK work, it prepared Natalie for better success in her role when she started working full-time after she graduated college.
[27:15] What were some of the lessons learned along the way?
[30:45] Having someone shadow you during your working day does not require any extra time!
[36:15] There has to be a right fit when it comes to mentorship. Natalie shares her experience in trying to understand her mentor.
[38:15] PK shares what makes a good internship fair successful.
Mentioned in This Episode:
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